Privacy Policy

 
 

November 30, 2018

HENRYIA LLC, a Delaware limited liability company (“HENRŸIA”, “we”, us”, or “our”) respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes the types of personal information we collect about our customers, whether related to purchaser from our retail partners, or online, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.


INFORMATION COLLECTION

We may obtain personal information about you from various sources. We may collect this information when you provide it at one of our retail partners’ stores, on our website (the “Site”), via our social media pages, OR at one of our events. Our products are available for sale in certain department stores and our retail partners’ stores. Unless otherwise indicated at the time that you provide your personal information, any personal information collected in these department stores and our retail partners’ stores is not provided to us. This Privacy Policy does not address any data collection by our retail partners. When you visit this site, our social media pages, or use services or features of one of our mobile applications, we may also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.

INFORMATION PROVIDED BY YOU

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, when you make a purchase on our site or in our retail partners’ stores, or via our social media pages. The following is a list of the types of personal information you may provide to us:

  • Contact information (such as name, postal address, email address, mobile or other phone number, and mobile service provider)

  • Age and date of birth

  • Gender

  • Username and password, nickname/screen name

  • Payment information (such as your payment card number, expiration date, delivery address and billing address)

  • Purchase history

  • Product preferences

  • Your physical characteristics and skincare concerns

  • Contact information for friends or other people you would like us to contact

  • Content you provide (such as photographs, videos, reviews, articles, survey responses and comments)

  • Information provided to us through social media networks when you visit our social media pages (such as your name, profile picture, likes, location, friend list and other information described on the social media network or in application sign-up page, or your geo-location details)


HOW YOUR INFORMATION IS USED

We may use the information you provide to:

  • Send you promotional materials or other communications

  • Provide services to you

  • Process your payment card and/or gift card transactions

  • Create and manage your online account, including access to your online and in-store purchase history

  • Assist with product selection and replenishment

  • Respond to your inquiries

  • Tailor ads displayed to you on our site and elsewhere to your interests and history with us

  • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers

  • Operate and communicate with you about our social network pages

  • Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)

  • Comply with applicable legal requirements, relevant industry standards and our policies

We also may use the information in other ways, however, we will provide specific notice of this at the time of collection. Your consent will be given if you continue to use our Site after notice of the change has been posted on the site, as described below.

INFORMATION AUTOMATICALLY COLLECTED

When you visit this site, view or click on our online advertisements (including our advertisements on third party websites), or visit our social media pages, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. For example, we may collect your IP address, your unique device identifier (or other device identifier) and/or geolocation data in order to offer you certain features or functionalities within the Site. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

TECHNOLOGIES WE USE


COOKIES, WEB SERVER LOGS AND WEB BEACONS

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.  Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies.  Please note, however, that without cookies you may not be able to use all of the features of our Site.

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

THIRD PARTY WEB ANALYTICS SERVICES

We may use third party web analytics services on this Site and our social network pages such as Google Analytics, which is used by Square Space. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the Site. The information collected through these means (including IP address) is disclosed to third party web analytics service provider, who use the information to evaluate use of the Site. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. Access the following link to learn more about using Google Analytics with Squarespace: http://support.squarespace.com/hc/en-us/articles/205815608.

TARGETED ADVERTISING

We also may contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our Site and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on this Site and other websites. This process also helps us manage and track the effectiveness of our marketing efforts. To learn more about advertising networks and to opt out of interest-based advertising, visit the Digital Advertising Alliance’s website at https://digitaladvertisingalliance.org/.


HOW WE USE THE INFORMATION COLLECTED AUTOMATICALLY

We may use the information collected through automated means on this Site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the Site, to tailor ads displayed to you on our Site and elsewhere and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our TERMS AND CONDITIONS. We also may use the information in other ways for which specific notice is provided at the time of collection.

CALIFORNIA DO NOT TRACK NOTICE


Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third-party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms.

California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our Site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information.  These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit HTTP://ALLABOUTDNT.ORG.

California law also permits residents of California pursuant to California Civil Code Section 1798.83 to request certain details about how their information is shared with third parties for direct marketing purposes. To make such a request, please send an email to contact@henryia.com. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. HENRŸIA permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please click “unsubscribe” on any emails from us or email us at contact@henryia.com requesting to be removed.

INFORMATION WE SHARE

We do not rent lists, or sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:

  • Third party service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders and provide web hosting, advertising and marketing services.

  • Other third parties with your consent, which consent you will give if you continue to use our Site after notice of the change has been posted on the Site, as described below.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.


DATA TRANSFERS

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected and your personal information may be processed and stored outside of your country of residence. Those countries may not have the same data protection laws as your country of residence and your personal information will be subject to applicable foreign laws. When we transfer your information to other countries, we will continue to protect that information in the manner described in this Privacy Policy, provided applicable foreign laws do not invalidate some or all of the terms stated herein.

CHILDREN'S PRIVACY

If you are under thirteen years of age, you may browse our Site. However, you may not provide personal information to us and you may not download any documents, applications or materials from our Site. This Site is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on the Site, we will delete the information from our records.

HOW WE PROTECT PERSONAL INFORMATION

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us.

LINKS TO OTHER SITES

Our Site may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Site to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated. Your continued use of our Site after the date of such notice shall indicate your consent to the changes made to our Privacy Policy.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at contact@henryia.com.

If we need, or are required, to contact you concerning any event that involves your personal information we may do so by telephone or email.

Email: contact @henryia.com